Insights · Leadership

    Why Hire Smart People If You Need to Have All the Answers?

    Good leadership isn't about having all the answers. It's about creating the conditions for other people's intelligence to emerge.

    By Eleni Kiriakou · · 4 min read

    There's something I wish more new leaders were told:

    You don't need to have all the answers.

    Actually, please don't try.

    I've seen leaders step into a management role and suddenly feel like they're supposed to know more than everyone around them.

    Have the answer.

    Make the decision.

    Solve the problem.

    Be the smartest person in the room.

    And I understand where it comes from.

    You've been given responsibility. People look to you. You want to prove that you deserve to be there.

    But whenever I see someone trying really hard to prove themselves as a leader, there's a part of me that just wants to say:

    Just chill.

    You hired smart people for a reason.

    Let them be smart.

    One of the best leaders I've worked for

    I once worked for a leader who completely changed my understanding of what good leadership could feel like.

    If he called me tomorrow and asked me to work with him again, I'd probably ask when we start.

    What made him such a good leader wasn't that he always had the answer.

    Quite the opposite.

    He never made me feel that because he was my manager, he automatically knew more than I did.

    He knew things I didn't know.

    I knew things he didn't know.

    And that was completely normal.

    I felt seen by him. Appreciated. Needed.

    I knew he had my back.

    And when something went well, he didn't position himself in front of the team to collect the credit.

    He lifted the people who had done the work.

    That taught me something I've carried with me ever since:

    Leadership doesn't become smaller when other people shine.

    It becomes better.

    Your job isn't to prove how much you know

    This is especially important when you're leading specialists.

    I've spent much of my career working with engineers.

    And I've never believed that my job as their manager was to be better at engineering than they were.

    Honestly, I hope they're better.

    Why else would we spend so much time, money and energy trying to hire brilliant people?

    And then put a manager in front of them who believes their job is to have all the answers?

    It doesn't make sense.

    My job is different.

    My job is to create the conditions where all that knowledge can actually be used.

    To make sure people feel safe enough to challenge each other.

    To connect perspectives.

    To remove obstacles.

    To ask the question nobody has asked yet.

    To help the team see where we're going — without pretending I always know exactly how we'll get there.

    The smartest person in the room can make the room less smart

    There's another problem with needing to have the answer.

    The moment the leader consistently becomes the person who provides it, something starts happening around them.

    People wait.

    They look to the leader before offering their own opinion.

    They start checking what you think before saying what they think.

    And slowly, often without anyone noticing, you've created dependency.

    You may feel useful.

    But you've made the team less capable without you.

    That's not the kind of leadership I'm interested in.

    I don't want a team that needs me in every decision.

    I want a team that becomes stronger because of how we work together.

    That's why I'm much more interested in collective intelligence than individual brilliance.

    The question isn't:

    Who has the best answer?

    It's:

    How do we make sure we get access to everything this group knows?

    Those are very different questions.

    Ask what they need from you

    One habit I picked up from that leader has stayed with me.

    In my 1:1s, I like asking:

    “What can I do better for you or for the team?”

    It's a simple question.

    But it changes the relationship.

    Because leadership isn't only about me giving feedback to you.

    If I'm responsible for creating an environment where you can do your best work, then I need feedback too.

    I need to know when I'm helping.

    And I definitely need to know when I'm getting in the way.

    That requires something from the leader as well.

    You have to be okay with not being the finished product.

    You have to be willing to hear that something you're doing isn't working.

    And you have to be curious enough to do something with that information.

    Leadership isn't about making yourself necessary

    I think this is one of the traps of leadership.

    We want to feel useful.

    So we solve.

    We answer.

    We step in.

    We decide.

    And sometimes, of course, that's exactly what the situation requires.

    Leadership isn't passive.

    There will be moments when you need to make the call, set a boundary or give very clear direction.

    But if you're always the person with the answer, I'd start asking why.

    Are you genuinely the only person who can solve these problems?

    Or have you accidentally created a team that has learned to wait for you?

    Those are not the same thing.

    The goal isn't to make yourself unnecessary because leadership doesn't matter.

    It's to stop making your own expertise the bottleneck.

    Your value as a leader isn't measured by how many answers come from you.

    Sometimes it's measured by how many better answers become possible because you're in the room.

    So if you've just stepped into leadership and you're desperately trying to prove that you deserve to be there:

    Just chill.

    You don't need to know everything.

    Get curious.

    Ask good questions.

    Have your people's backs.

    Give them credit.

    Make it safe to disagree with you.

    And create the conditions for smart people to do what you hired them to do.

    Be smart.

    Thinking about your own team?

    If this raised questions about how you lead, or the kind of team you want to build, I'd be happy to explore them with you. Read more about Leadership Coaching, or start with a free 30-minute conversation.

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